Returns & Exchanges
We want you to love your results, which is why we offer a 30-day return policy on all our medical-grade silicone patches and skincare essentials. If you are not completely satisfied with your purchase, we are here to help you find the right solution for your skin.
Initiate Your Request
Visit our online returns portal with your order number and email address to start the process within 30 days of delivery.
Prepare Your Package
Carefully pack the items in their original packaging to ensure they are protected during transit back to our facility.
Affix Shipping Label
Download and print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing